RETURN & EXCHANGE POLICY 

The PAT McGRATH LABS return & exchange policy allows up to 30 days to return for a full refund or exchange on unused products. Exclusions apply. 

We will initiate your refund once the return order is received and processed at our warehouse in 3-5 business days. If you are exchanging, your product will be dispatched once it is exchanged at a UPS facility.

If returning or exchanging a product kit, please return all products included in the kit, as partial kits are not eligible for returns. Any questions, please reach out to Customer Care.

All Pat’s Vault selections are final sale and not eligible for return or exchange. Additionally, markdowns are also final sale. Full-priced selections remain eligible for return or exchange.

DOMESTIC RETURNS & EXCHANGES

Please Click Here and follow the instructions on how to return or exchange your order. 

INTERNATIONAL RETURNS

Please Click Here and follow the instructions on how to return your order. Kindly note that all return postage and fees are the responsibility of the customer.

TIKTOK SHOP RETURNS

Please visit the TikTok App to manage all orders placed through the TikTok Shop.